User-centred tech beats advice queues
CAST, the centre for acceleration of social technologies, is midway through its Fuse accelerator programme for charities looking to change and grow through technology. Nathan Denne from Advising London, one of the participants, reflects on the experience so far. (more…)
One in five people in the UK today are struggling to put food on the table and heat their homes. More than half a million people had to rely on food banks to feed themselves and their families in 2015. Oxfam joined Fuse to find ways to address this challenge, while learning more about delivering social value through user-centred design and how technology might amplify their impact across all their programmes. It became apparent that a new service should focus on financial resilience – not just food – in order to have the most impact. On Fuse, the Oxfam team piloted a service that helps people to build an emergency fund for food through their usual shopping habits, while also enabling data collection around food poverty to help Oxfam advocate and campaign for more systemic change.
Centrepoint’s Youth Homelessness Databank project is focusing on how data and technology can be used to better understand and address youth homelessness. Centrepoint joined Fuse to accelerate the development of technology to enable them to deliver multi-channel information and guidance to young people across the UK as part of the Youth Homelessness Databank project. Centrepoint discovered that one of the key challenges of any service is getting the information you need from service users quickly and unintrusively to understand how best to help. Centrebot – a text-based messaging service – enables people to contact Centrepoint for advice and guidance through SMS and web.
Knight joins charity CAST list
Tech for good accelerator CAST has added to its growing reputation for delivering change through digital with the appointment of former Labour schools minister Lord Jim Knight to its board of trustees. CAST’s Fuse accelerator is open for 2017 entries until October 31. (more…)